Terms of service
Terms of Service
Welcome to Hana & Her. By accessing our website or purchasing from our store, you agree to the following Terms of Service. Please read them carefully before using our website.
General Information
This website is operated by Hana & Her. Throughout the site, the terms “we”, “us”, and “our” refer to Hana & Her.
By visiting our website and/or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced on this website.
Products & Availability
We do our best to display our products, colors, descriptions, and prices as accurately as possible.
However, product colors may slightly vary due to photography lighting, screen settings, or device display differences.
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or update product information at any time without prior notice.
Pricing
All prices are displayed on the website and may be changed at any time without notice.
We reserve the right to correct any pricing errors, product information errors, or availability issues, even after an order has been placed.
Orders
After placing an order, you will receive an order confirmation. This does not mean that your order has been accepted or fulfilled.
We reserve the right to cancel or refuse any order for reasons including, but not limited to:
- Product unavailability
- Incorrect customer information
- Payment issues
- Suspected fraud
- Pricing or product information errors
Payment
All payments must be completed through the available payment methods on our website.
By submitting your payment information, you confirm that you are authorized to use the selected payment method.
Shipping & Delivery
Delivery times may vary depending on your location, shipping provider, and other external factors.
Hana & Her is not responsible for delays caused by shipping companies, customs, incorrect customer information, or circumstances outside our control.
Customers are responsible for providing accurate shipping details. If an order is delayed or lost due to incorrect information provided by the customer, Hana & Her will not be responsible for the issue.
Returns & Exchanges
Returns and exchanges are handled according to our Return & Exchange Policy.
Please review the Return & Exchange Policy before placing your order.
Use of Website
You agree not to use our website for any illegal or unauthorized purpose.
You must not attempt to damage, disrupt, hack, or misuse our website, systems, or services.
Intellectual Property
All website content, including text, images, branding, logos, graphics, and design elements, belongs to Hana & Her or is used with permission.
You may not copy, reproduce, distribute, or use any content from our website without written permission.
Customer Information
You agree to provide accurate, complete, and updated information when placing an order.
We handle customer information according to our Privacy Policy.
Limitation of Liability
Hana & Her is not responsible for any indirect, incidental, or consequential damages related to the use of our website or products.
Our liability is limited to the value of the purchased product.
Changes to Terms
We reserve the right to update, change, or replace any part of these Terms of Service at any time.
Any updates will be posted on this page. Continued use of the website means you accept the updated terms.
Contact Us
If you have any questions about your order, return request, or exchange request, please contact us through:
Phone: 01015699169
Email: hanamohamedwassef@gmail.com